TYPE:SalesMODEL:TiguanYEAR:2025
Reputation
Average Score (110 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Wade has always been super helpful and always keeps me in the loop on the status of my service jobs.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:SalesMODEL:TiguanYEAR:2024
Dave was extremely helpful, super understanding of my situation and eager to find me a solution
TYPE:ServiceMODEL:TiguanYEAR:2022
Experience was great! My car was sparkling when I picked it up. Staff was helpful and pleasant.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Wade kept me apprised of the progress of my vehicle's repairs which I found very helpful.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Smooth and quick processing time
TYPE:ServiceMODEL:TaosYEAR:2022
always the best of the best. so incredibly friendly, helpful, accommodating, and so much more
TYPE:SalesMODEL:TiguanYEAR:2024
In general, the experience was very good. My first interaction was with a new employee who was super nice and helpful. When I returned the second day, he was off, so Patrick stepped in and he was very kind and informative. The GM was involved from the start and the pricing was generally what the new employee said. I appreciated the simplicity of that and the pricing of the trade in. The 5th star was lost on the warranty. That's where the integrity in the information and pricing seemed to be lacking and I am not sure why that is the case. Integrity is key in any transaction. This is something that needs to be a part of the conversation from the get go and it was absent. Buyer beware? Or Seller be up front and honorable? It's a worthy conversation to be had on your end. Otherwise, it was a very enjoyable experience.