Average Score (105 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

105 Ratings

4.8 Average

Models
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  • David S.06-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Easy scheduling online, and prompt and friendly service.

  • Christopher C.06-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Amanda P.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great Service

  • Jaclyn S.06-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Came in because the app for my car is not fully working. Waited over two hours to find out that they cannot fix it, was charged almost 200.00 and told make an appointment and they think they can fix it next time. No estimate given.

  • Burton T.05-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Did the work efficiently and courteously, gave me a loaner.

  • Nancy E.05-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Kind. Helpful. Friendly. Take good care of car

  • Anthony L.05-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • David R.05-12-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

  • Sophie K.05-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Stephen M.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022