The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Kathy A.03-21-2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Looking back, it is your Salesperson, Bill Patten that made my purchase so enjoyable! He is such a consummate professional and it shows, that he truly loves what he does!
Only hick up was the signing of documents. Took way too long and at the end, as I was ready to drive away, I needed to pay an extra $190 or so, because I did not have the title for my trade in. The no title, was known right up front, when the first thing that I gave Bill was the lien release, so the no title expense issue should have been included when I signed all the docs.
Robert G.03-17-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Thomas M.03-07-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Susan K.03-06-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Daniel M.03-05-2025
TYPE:SalesMODEL:Golf GTIYEAR:2024
It was the easiest vehicle buying experience I have ever had! Everyone was great!
Nicholas M.02-24-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
Great communication, courteous service, accurate estimate of costs, nice folks who work there, nice that they washed the car too.
Anthony L.02-24-2025
TYPE:ServiceMODEL:PassatYEAR:2021
There was some confusion about the appointment being made. otherwise, everything else was as expected.
Robert M.02-23-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Never unhappy with Lebanon VW service.
Angela F.02-23-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Peter P.02-22-2025
TYPE:ServiceMODEL:BeetleYEAR:2018
The service people were courteous and informative.
