Average Score (105 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

105 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • James T.12-26-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    On schedule

  • Meredith B.12-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Andrew was wonderful and very communicative, as well as being super nice! One of the guys at the service desk that helped me when I came to pay for my car after work was also super nice! Thank you!

  • Mary M.12-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Folks are very friendly and informative.

  • Jennifer Y.12-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Norman W.12-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Car didn't get in until 50 minutes after the appointment time. It was quick once it started.

  • Brad W.12-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Keith G.12-11-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Edward L.12-05-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Good service, polite staff

  • Eric T.12-02-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Salesman was knowledgeable, not pushy, assessed my needs and got me a good deal below MSRP & low APR. When I went back to do the paperwork? the entire process took an hour.

  • Wayne Y.11-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    The guys in the Service Department were incredibly accommodating and helpful