Customer Testimonials

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DealerRater Jun 20, 2023

They had my Volvo XC 90 R Design in their shop for over 4 weeks and could not diagnose the source of water intrusion, front end clunking noise and failed to reassemble the front passenger seat correctly after installing heating element. Additionally the right rear door storage been was broken. I left 2 messages on their voice mail over several days with no call back.

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DealerRater Jan 15, 2022

I had such an awesome experience here. Staff was incredibly kind, knowledgeable and attentive during the sales process. They helped me find my dream SUV the Volkswagen Tiguan and made sure every single one of my needs were met. I will definitely be back!

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DealerRater Aug 19, 2021

We can’t thank Jess enough for the assistance she provided my husband and I in our two vehicle purchases over the course of month. She comes highly recommended by us!

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DealerRater Jul 13, 2021

Went in to check out a few vehicles. The salesman was really patient with us and took the time to show the features for all the cars we checked out. We ended up liking one, but took a couple days to research pricing. Other dealers offered the same vehicle for literally $2k less. I asked them to price match and they declined, suggesting the other dealer's written offers were somehow illegitimate or fake and that Volkswagens simply don't have that kind of margin built in. I would have bought here if they matched other VW dealer pricing, but ... Read More

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DealerRater Jun 3, 2021

Great service- fair and transparent. Happy that we travelled out of state for purchase. Car will be delivered directly to doorstep- thanks again for a terrific experience!

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DealerRater Jan 7, 2020

As we were driving from Maine to Vermont today we had to stop to get some help with our tires. The folks at VW of Lebanon were incredibly friendly and helpful. They fixed the problem and sent us on our way within minutes. We were very impressed!

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DealerRater Dec 19, 2019

A lease 'trade-in' was supported by sales people at this VW location, especially David R who has been working with us for several years-our third VW experience in NH. Servicing our vehicles is also excellent. GKS

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